DAY 1 Tuesday 27 October
8.00 Registrations, coffee and networking
Keynote Presentations
9.15 MC Karni Liddell, Director of Adaptation Fitness

Karni Liddell’s journey to become one of Australia’s most successful Paralympians began a lot differently than that of a typical elite athlete, as she was born with a muscle wasting disease called Spinal Muscular Atrophy. Her parents were told that their first-born child wouldn’t walk, crawl or live past her teenage years.

Karni broke her first World Record at the age of 14 and she went on to win Paralympic medals at every Paralympics she competed at. She regards being announced captain of the team at the Sydney 2000 Games as her greatest achievement.

Throughout her career Karni has raised over one million dollars for the various disability charities she supports.

Karni is now the Ambassador for the QLD National Disability Insurance Scheme, and sits on the United Nations Women’s board. She is also a radio broadcaster, social commentator, activist and internationally acclaimed speaker.

Recently, Karni received a standing ovation for her TED talk that was well received by thousands of people around the world.

9.20 Welcome to Country
9.20 Video Message The Hon Christian Porter, Minister for Social Services
9.45 Opening address Mr Bruce Bonyhady AM, Chairman of the Board NDIA
10.00 Video Presentation Mr Robert Sinclair, Chief Accessibility Officer, Microsoft (USA)

As Chief Accessibility Officer at Microsoft, Mr Robert Sinclair is responsible for the company's global strategy to make it easier for people of all ages and abilities to see, hear, and use their devices, software, and content.

Robert manages the accessibility strategy within Microsoft’s Trustworthy Computing division, which focuses on integrity and responsibility in business practices.

At Microsoft, he has championed the concept of people-centric design, which creates multiple ways for people, including those with disabilities, to interact with computing devices and content. He is working on a new generation of technologies that automatically adapt to a person’s individual needs, preferences, and immediate surroundings. People-centric design greatly expands the ways people can interact with technology, including voice commands, touch, and gestures.

Robert led the team that created Microsoft UI Automation (UIA), a new approach to exchanging information between applications and assistive technology products, such as screen readers and screen magnifiers. In 2007, Robert became director of the company’s worldwide accessibility program and developed a new holistic approach.

Robert is board president of the International Association of Accessibility Professionals (IAAP). In this position, he consults and communicates regularly with business leaders, engineers, advocacy organisations, and government leaders around the world.

10.10 Keynote address Mr Daniel Hubbell, Senior Program Manager, Accessibility at Microsoft and President of the Assistive Technology Industry Association (USA)

Daniel Hubbell is a Senior Program Manager and Technology Adviser with Microsoft’s Accessibility group. With a career at Microsoft spanning more than 15 years, he has worked in both the MSN and Windows product divisions focusing exclusively on Accessibility since 2006. Daniel is the current Board President for the Assistive Technology Industry Association and regularly represents both Microsoft and the broader accessibility industry on topics related to technology and people with disabilities. Daniel has a BA in Communications from San Francisco State University and was a member of this year’s grand prize winning team “OneNote for Learning” during Microsoft’s annual corporate hackathon.

10.40 Keynote address Dr Jeffery Cole, Research Professor, Director of the Centre for the Digital Future, University of Southern California (USA)

Dr Jeffrey Cole is the Director of the Centre for the Digital Future at University of Southern California, (USC) Annenberg. Drawing on research from 25 countries Jeffrey is considered a world authority on how the Internet and online technology influences our attitudes and behaviours.

The Digital Future Project employs an extensive survey, now in its seventh year, to examine in detail the evolving views and experiences of users as well as non-users of the Internet. The Centre is committed to work that has a real and beneficial effect on people’s lives while seeking to maximize the positive potential of mass media and the rapidly evolving communication technologies.

Jeffrey has been at the forefront of media and communication technology policy issues in both the United States and internationally for the past 25 years.

At University of California, Los Angeles, (UCLA) and now at USC Annenberg, Jeffrey founded and directs the World Internet Project, a long-term longitudinal look over 20 countries at the effects of computer and Internet technology on all aspects of society.

Jeffrey has lectured extensively in Asia, Africa, Europe, South America, Australia and throughout the U.S. He regularly consults with top government officials and leaders of the telecommunications industries throughout the world on communications issues. He currently is a member of the International Telecommunication Union Forum Program Committee.

11.25 MC closes morning session and invites people to lunch and to experience the New World Trade Show and Exhibition
11.30 Lunch
Concurrent Sessions
Master Classes (P1-P2)
13.00 Welcome to age of the customer Facilitator - Ms Helen Bouropoulos, General Manager, Enterprises & Business Development, National Disability Services (NDS)

People with disability, their families and carers are at the centre of the NDIS. The whole system is moving to ‘end user requirements’ and organisations must change to focus on customer service.

This session will provide information on how the change of practice Registrations, coffee and networkingto a consumer approach now drives the market. How do we keep the end user in the focus of all decisions and at the forefront of consumer choice, marketing and support?

13.00 Mr Kevin Panozza, Global thought leader on customer and employee engagement

Kevin Panozza was founder and CEO of SalesForce, at the time, Australia’s largest provider of outsourced customer contact services.

In this session Kevin will discuss the importance of building and maintaining relationships in business and the value in treating every customer as an individual.

13.40 Ms Amy Whelan, Founder and Creative Director, Mesh Communications

Explore how the social media revolution is driving customer experience innovation, and the critical importance of leveraging technology to engage customers and create memorable experiences. This master class is an abridged version of a 10-part workshop series currently being delivered by Mesh in partnership with the NDS.

14.00 Ms Meaghan Vosz, Senior Project Officer, Northcott Innovation and Ms Sam Frain, Clinical Director, Northcott Innovation

The team at Northcott Innovation will take the CEOs, CIOs and CFOs at the conference on a design thinking journey where they will learn how to apply the human-centred design process to the challenges presented by ‘the new world’ and by the future of the disability sector. Northcott Innovation will offer participants a hands on master class where they learn innovative approaches to developing deep consumer and client insights, and new ways to reframe problems as opportunities for creative solutions.

Human- centred design is a creative approach to problem solving that will revolutionise the way the CEOs, CIOs and CFOs view the challenges the NDIA brings to their clients, organisations and businesses.

The team at Northcott Innovation will offer participants a hands -on master class where they learn innovative approaches to developing deep consumer and client insights, and provide new ways to reframe problems as opportunities for creative solutions.

14.20 Q&A
Informed (M3)
13.00 Listen, Learn, Build, Deliver... Facilitator - Ms Karni Liddell, Director of Adaption Fitness
13.00 Point of view panel session

Hear about the lessons learnt, and the experienced gained, from Dr Ken Baker, CEO National Disability Services (NDS); Ms Ara Cresswell, CEO Carers Australia; Ms Lee Duncombe, Regional Director Hunter, ; and a participant from the Hunter Trial Site. This session will focus on the major learnings and lessons from the trial sites and how these should be embedded in the implementation of the full roll out.

13.45 CEO/ Deputy CEO NDIA

Framed around ‘learn, listen, build, deliver’ the NDIA’s most senior staff will discuss the issues, successes and challenges from the trial sites and examine how the lessons learnt will impact on transition to a national scheme.

Engaged (M1-M2)
13.00 Universal Accessibility - Panel Session Facilitator - Mr Sean Fitzgerald, Director C3 Solutions
  Mr James Thurston, Vice President, Global Strategy and Development G3ictr

G3ictr were created with UN support as an independent non-profit and were created at the same time that the UN Convention came into force. Their mission is specifically to help governments implement the technology related aspects of the Convention – of which there are many...

  Mr Daniel Hubbell, Senior Program Manager, Accessibility at Microsoft and President of the Assistive Technology Industry Association (USA)

Daniel Hubbell is a Senior Program Manager and Technology Adviser with Microsoft’s Accessibility group. With a career at Microsoft spanning more than 15 years, he has worked in both the MSN and Windows product divisions focusing exclusively on Accessibility since 2006. Daniel is the current Board President for the Assistive Technology Industry Association and regularly represents both Microsoft and the broader accessibility industry on topics related to technology and people with disabilities. Daniel has a BA in Communications from San Francisco State University and was a member of this year’s grand prize winning team “OneNote for Learning” during Microsoft’s annual corporate hackathon.

  Dr Scott Hollier, Director, Digital Accessibility

Dr Hollier is a world-recognised expert in mainstream access to the Internet and technology for people with disabilities, He runs the only university-backed professional web accessibility training course in the world – the Professional Certificate in Web Accessibility.

Scott researched and wrote the NDIS Service Providers Guide (funded by the Practical Design Fund) that was launched at the NDIS launch two years ago. This is a practical, how to communicate and deal with mainstream accessibility for service providers that are engaging with people with a disability.

  Mr Wayne Hawkins Disability Policy Advisor, Australian Communications Consumer Action Network (ACCAN)

Wayne Hawkins is Disability Policy Advisor with the Australian Communications Consumer Action network. Wayne is blind and uses a guide dog. Wayne is a doctoral candidate researching Australian Telecommunications and Disability Policies at University of Sydney. Wayne has spoken on the importance of public procurement of accessible ICT at the M-Enabling Summit in Washington DC, The US Federal Communications Commission and at the United Nations Conference of States Parties on the Convention on the Rights of Persons with Disabilities at the UN Headquarters in New York.

Focused (Great Hall)
13.00 Assistive Technology Developments in Australia Facilitator - Ms Fiona Payne, NDIA Board

How will the technological future look for people with disability? This session will showcase innovation and the future possibilities for assistive technology (AT). The latest research and developments from the Australian tertiary education sector will be examined.

13.00 Dr Debra Poulson, Senior Lecturer, Interactive and Visual Design (Simulation and Games), School of Design, Creative Industries Faculty, Queensland University of Technology

Dr Debra Polson is a senior academic and independent designer, she has researched unique aspects of new and old technologies to imagine the future of human experience.

13.20 Ms Desleigh De Jonge, Digital Transition Strategy Development Officer, LifeTec

This presentation will overview how smart devices work, overview the range of technologies available, and discuss how these can promote the independence, safety, health and wellbeing of people with disability and support carers.

13.40 Dr Surya Singh, Senior Lecturer (Mechatronics) and Mechatronics Plan Director at the University of Queensland

Dr Surya Singh is an engineering academic at the University of Queensland (UQ) whose aim is to extend the reach of robotics beyond our grasp via design and control methods for simpler, flexible systems that go beyond the classical assumptions of the field.

Digital Dreams (M4)
13.00 My Digital Life with Tech PanelFacilitator - Mr Huy Nguyen Enable Development

An interactive session where people with disability have the chance to describe their dreams for technological innovations that will improve their lives.

13.10 Ms Emma Green

Emma is a young adult with a zest and passion for life and travel. She knows technology is her window on the world.

Emma has severe Athetoid Cerebral Palsy. She cannot use her natural voice to speak, and has no real functional use of her hands. She is unable to walk or transfer independently, and uses a powered wheelchair to mobilise around her home and in the community.

Emma uses eye gaze technology to access her communication aid, send text messages, browse the internet, read, research, access social media, create music, and to paint and draw.

This same technology can also be used to open and close windows and doors, turn on lights, air conditioning, open and close curtains and to manage many tasks around the home.

She is learning to drive her wheelchair using touch drive technology.

13.25 Bailey

Bailey will share how he uses his smart phone to make his life with memory, organisation and concentration losses easier. By using smart apps and location service technology, Bailey has learnt to catch public buses and get off at the right places, keep track of school work, practice the clarinet and much much more.

Bailey will share how conventional and some non-traditional apps and services have helped alleviate some aspects of his disability, as well as describe his “perfect” app, yet to be developed!

13.40 Ms Kate Wood and Ms Maud Beissel

We all rely on our smartphones to keep track of our lives and act as our external memory. Some disabilities can cause memory loss, confusion and difficulty with speech and comprehension. Imagine how much help you would need if you had a cognitive impairment?

There are already mobile apps that help keep track of our schedule, but there is nothing targeted to the needs of those with cognitive impairment. Part diary, part alarm system and part notepad, our app would keep all our information in one place and, unlike a pen and paper organiser, be capable of reminding the user.

13.55 Ms Beryl Dyer

Beryl supports a group of people with an intellectual disability to spend time together. They love eating out but most restaurants don’t “split bills”. Together they can all read the menu and place orders but have come to accept that the complexities of paying a combined bill cannot be overcome without a “carer” present. What if they could avail themselves of that wonderful modern technology of “apps”? Our digital aspiration is an iPad/iPhone app which will do the calculations and money handling for us and present results in a way whereby we can pay our share of the bill independently.

14.10 Ms Alison Oakleigh and Ms Susan Proctor

Sisters Alison and Susan will share their dream to use technology to help them communicate with each other. Alison would like to see the world like Susan sees, share her experiences create a time-lapse of her day.

14.25 Mr Joseph Reynolds

Joseph is a 12-year-old from Hobart, Tasmania. Joseph was born with quadriplegic cerebral palsy. Although non-verbal, Joseph responded well to speech therapy focusing on communication and trialled many devices over the early years.

Joseph’s has a lots of ideas for the digital dream panel:

  • A robotic arm attachment for a wheelchair than enables the user to open doors, pick up anything in the travel path, open the fridge etc.
  • A padlock accessed by bluetooth (Joseph is heading to high school next year and needs locker access)
  • “Reversing camera” which allows simply and easily for the power wheelchair user to see around all wheels and behind via a small screen to enable safe manouevering (similar to that technology available in some cars)
14.45 Afternoon Tea
Concurrent Sessions
Master Classes (P1-P2)
15.15 Workforce Facilitator - Mr Richard Nelson, Queensland State Manager, (NDS)

The NDIA will have a significant impact on the disability workforce. What are some ways technology can be used to engage, support and utilise your workforce? This session will discuss how to build your services capacity, understand your staff and be able to predict the best workforce suitable for your client group.

15.15 Ms Caroline Alcorso, National Manager Workforce Development, NDS

Caroline Alcorso heads up the NDS national team of Workforce Advisers. This is part of a national workforce development initiative called the “National Disability Workforce Innovation Network” (DWIN).

DWIN aims to build workforce planning, knowledge and capability in disability service organisations to respond to workforce challenges arising in the context of the NDIS. Caroline will discuss what we know about the disability workforce, and discuss a risk-based approach to workforce planning developed through the DWIN experience.

15.35 Mr David Kroser,, Managing Director, RITEQ – Workforce Management Solutions

Case Study: The role of Workforce Management Solutions in relation to the NDIS.

In this session gain knowledge of the challenges facing disability services providers in relation to:

  • the deployment of staff to meet client needs
  • controlling labour costs based on NDIS funding
  • reporting on actual utilisation by activity of NDIS funding
  • client activity reporting
15.55 Ms Suzanne Colbert AM, Chief Executive Officer Australian Network on Disability (AND)

Suzanne Colbert is founding Chief Executive of the Australian Network on Disability (AND).

AND is funded by over 150 public and private sector members and is the ‘go to’ organisation for employers wanting to progress the inclusion of people with disability in all aspects of their business. AND has pioneered many new supports for employers including publications, policies, learning and development sessions, as well as programs including the groundbreaking Stepping Into™ internship program for university students with disability.

16.15 Q&A
Informed (M3)
15.15 NDIA ICT Directions Facilitator - Ms Fiona Payne, NDIA Board

The Australian Government has budgeted for $143 million to be invested in the upgrade of the NDIA ICT system. In this session the NDIA will outline their technology vision and strategy, provide an overview of the Full Scheme ICT solution, and identify opportunities for the ICT industry to drive innovation to enhance outcomes for people with disability.

15.15 Ms Marie Johnson, Technology Innovation Division, NDIA

In this session, Marie will share the NDIA’s technology vision and strategy, provide an overview of the Full Scheme ICT solution and opportunities for the ICT industry to drive innovation to enhance outcomes for people with disability. The session is not a briefing for procurement.

15.40 Mr Charles Hardie, General Manager, Strategy and Architecture Division, Department of Human Services (DHS)

Charles Hardie will share DHS’s role and capabilities and what ICT services are included in the design and planning of the Full Scheme ICT solution. Services include:

  • End user computing and infrastructure
  • Actuarial and information management incorporating data warehousing and analytics
  • Business applications to support business functions, such as appointments, feedback management, local area coordinator functions and provider functions
  • Channels and digital, such as an eMarket, website and provider directory, and
  • Corporate applications, such as HR, finance, e-learning and records management
16.05 Q&A
Engaged (M1-M2)
15.15 Digital Directions Facilitator – Mr Sean Fitzgerald,, Director, C3 Solutions

What technology is currently available for service providers and participants to maximise their business? In this session providers will discuss the latest products and services available for vendors to maximise their business opportunities through the use of technology.

15.15 Mr Vaughan Klein, General Manager of Collaboration at Cisco Australia and New Zealand

Challenging the status quo; Cisco’s journey to becoming a disability confident global organisation

Vaughan has over 15 years experience working in the IT industry within Australia and overseas. He has held sales and senior management roles representing both hardware and software vendors.

In this presentation Vaughan will outline how assisting customers and partners improves businesses through the wider adoption and increased utilisation of unified communications and collaboration technologies.

15.35 Q&A
15.40 Mr Des Fisher, Digital Experience Executive, SAP APJ

SAP is at the centre of today’s technology revolution. In this presentation Des will outline how SAP helps organisations fight the damaging effects of complexity, generate new opportunities for innovation and growth, and stays ahead of the competition.

16.00 Q&A
 16.05 Mr Andrew Johnson, Gartner (USA)

Gartner is the world’s leading information technology research and advisory company. They deliver the technology-related insight necessary for their clients to successful manage their business.

In this presentation Andrew will outline the Gartner’s experience in providing technology solutions to clients in over 9,100 distinct enterprises worldwide.

16.25 Q&A
Focused (Great Hall)
15.15 Rural Remote Facilitator - Ms Ara Cresswell, CEO, Carers Australia

How can technology help people living with disability in regional and remote areas?

This session will focus on how technology is supporting and servicing people in rural and remote communities.

15.15 Ms Rachel Lai, Manager for Service Design & Growth at Deaf Services Queensland and Mr Brent Philips, General Manager, Community & Language Services at Vic Deaf

We examine the impact of Video Remote Interpreting (VRI) on the Deaf and hard of hearing communities through Auslan Connections, (a joint venture between Deaf Services Queensland and Vicdeaf). We discuss how the introduction of high speed internet has affected the Deaf and (signing) hard of hearing communities and how these communities are able to access accredited interpreters through the use of VRI for a variety of different situations.

The session also highlights why it is important to access accredited Auslan Interpreters and how VRI complements and supports traditional face-to-face interpreting. There will also be discussions about the benefits and opportunities that VRI presents under the new world of the NDIS. This presentation will be conducted in both English and Auslan.

15.35 Ms Deborah Fullwood and Ms Melinda Smith, National Relay Service (NRS)

Deborah is the parent of two adult children, one of whom is a 37-year- old man with Down Syndrome and a significant hearing impairment.

Melinda Smith lives with cerebral palsy, which has necessitated the use of powered wheelchairs and speech generating devices. She is a consultant for the National Relay Service specifically in speech and communication education and awareness.

In the past two years the NRS has taken advantage of new technology to allow people to connect by phone in ways that best suit their needs and lifestyle. The NRS offers many choices of telephone options through different telecommunication devices and many technology channels.

SMS relay, video relay, captioned relay and internet relay will all be discussed. Experience the new NRS app. Hear stories from NRS users about how the phone enables them to stay connected with families, friends, communities and colleagues, and increases their independence, choice & control at home, manage their services, and enables greater access to information.

15.55 Ms Fiona Phipps, Royal Far West

Royal Far West’s Telecare services provide much needed allied health services to children and families in NSW and QLD. These programs are currently delivered via online video conferencing into rural and remote preschools and primary schools.

Fiona will speak of the benefits of using technology to engage with people in remote and regional settings.

16.15 Q&A
Digital Dreams (M4)
15.15 Technology for Engagement Facilitator - Ms Sue Salthouse, Co-Chair, ACT Disability Expert Panel

This session will explore how technology can empower people with disability, and their carers, to have choice and control and fully engage and participate in life.

15.15 Mr Matthew Bowden, People with Disability Australia (PWDA)

Mathew Bowden will present on the findings and recommendations from the Citizens Jury about accessibility and technology. Mathew will also provide insights on how PWDA use technology to engage with and hear from people with a disability.

 15.35 Ms Sylvana Mahmic and Dr Annick Janson, Plumtree Family Story Project

The Plumtree Family Storytelling project is an online capacity building initiative, in which families of children with disabilities share their experiences of using individual funding. This unique knowledge was then re-distributed ‘on demand’ to support the capacity and understanding of other families, in readiness for the NDIS.

Learn how the Plumtree Family Story Project is utilising technologies (old school and digital) to co-design new ways to plan and monitor outcomes.

 15.55 Ms Natasha Johnson and Mr Stuart Koplick, Endeavour Foundation

This session explores education-based programs utilising technology within an education-based environment for people with an intellectual disability.

16.15 Q&A
16.30 Session Close
18.00 The Tunstall Healthcare Conference Dinner and Social Traders Pitch Competition
DAY 2 Wednesday 28 October
8.00 Registrations, coffee and networking
Keynote Presentations
9.30 MC Mr Matthew Wright, CEO, Australian Federation of Disability Organisations (AFDO)

Matthew is the Chief Executive Officer of AFDO and the spokesperson for Disability Australia, a group of 12 National Peak organisations representing people with disability. He has over 20 years experience in the disability sector. Before joining AFDO Matthew was Chief Executive Officer of Murray Human Services and held senior positions with Oakleigh Centre and Able Australia. He also worked at National Australia Bank (NAB) developing the NAB's Disability Action Plan.

Matthew has served on boards in the disability sector including the Disability Discrimination Legal Service and Senswide Services, and is on the Australian Law Reform Commission's Disability Advisory Committee; the State Trustees Ageing, Disability & Mental Health Committee; and the National Disability Workforce Strategy Committee.

Matthew is a fellow of the Williamson Community Leadership Program with Leadership Victoria. Matthew has a severe hearing loss from birth and identifies as part of the Deaf community.

9.40 The Hon Coralee O'Rourke, Queensland Minister for Disability Services, Minister for Seniors and Minister Assisting the Premier on North Queensland

Coralee O’Rourke is the Minister for Disability Services, Minister for Seniors, and Minister Assisting the Premier on North Queensland.

Minister O’Rourke has a bachelor’s degree in Education – Early Childhood from QUT and was the director of a community-based early learning centre in Townsville before entering Parliament following the January 2015 Queensland election. She lives in Townsville with her husband Lewis and their two teenaged children.

Coralee is passionate about improving the lives of people with disability and giving a voice to older Queenslanders. She is a strong advocate for North Queenslanders, and works closely with her Cabinet colleagues to deliver for the region.

9.55 Mr Phill Jenkins, Accessibility Executive and Senior Software Engineer, IBM (USA)

Phill Jenkins is an Accessibility Executive and Senior Software Engineer in IBM Accessibility ( Mr. Jenkins was appointed in 2008 by the President of the United States to the U.S. Access Board, and continues to serve as a board member to the federal agency dedicated to accessible information and communications technology (ICT/508), the Americans with Disabilities Act (ADA) and other legislation. Phill also serves on U.S. Elections Assistance Commission and the World Wide Web Consortium (W3C)’s Steering Council and was a key influence in creating the Web Accessibility Initiative in 1996.

Mr. Jenkins has been leading accessibility efforts in IBM for almost two decades. Phill works across all IBM divisions, including IBM Interactive (IBMiX), Global Business (GBS) and Technology Services (GTS) and Software Group (SWG), providing innovative accessibility technology, inclusive design thinking, accessible solutions and consulting services. Phill has helped IBM teams and clients worldwide in Australia, Canada, China, E.U., Qatar, and the U.S. in financial services; retail, travel, healthcare and telecom industry; universities and government agencies.

Mr. Jenkins has a Bachelors of Computer Science from Brigham Young University and post graduate work from Florida Atlantic University. He joined IBM in Boca Raton, Florida in 1981 and participated in the launch of the IBM Personal Computer and later with the development of the OS/2 operating system software. Phill holds several patents and speaks English and Italian fluently. He is married with 3 sons and lives near Austin, Texas where he volunteers in accessibility in the community.

10.30 Dr Charles Plott, Professor of Economics and Political Science, California Institute of Technology (USA)

Dr Charles Plott is a pioneer in the field of experimental economics and political science. His research has produced some of the most fundamental discoveries in economics and political science including principles governing convergence, stability of multiple market systems and voting processes. Dr Plott is considered a world leader in market design.

The development of an open, competitive market for supports giving people with disability greater choice and control is at the heart of the NDIS. Transitioning the sector from one characterised by State Government block funded contracts for service delivery to a highly individualised model that delivers on the NDIS’ user-choice and insurance objectives requires the development of new mechanisms to enable participants to purchase the services they need from a competitive market of suppliers.

In his keynote address Dr Plott, will provide valuable insights into the opportunities, challenges and complexities that will shape the design of markets for disability services. Dr Plott will explain the methods now available to accelerate and facilitate markets so that they perform, discuss some of the scaling issues that occur with designed markets and share some early progress that has been made in creating a market for one category of disability service that could have broad applicability for the NDIS and other markets for human services.

11.00 Keynote address Dr Jordan Nguyen, Biomedical Engineer

Dr Jordan Nguyen is an advocate for disability, health technology, good design and worthy causes, helping the next generations to positively shape the world, focusing on driving significant positive impact both locally and on a global scale.

In 2012 Jordan completed a PhD in Biomedical Engineering for which he developed a thought-controlled smart wheelchair for high-level physical disability, utilising cameras to perceive the environment and provide the operator with autonomous guidance assistance.

He is founder and CEO of Psykinetic, a social enterprise set on creating futuristic technologies to improve quality of life for people with disabilities, and essentially put the mind (psyche) into action (kinetic).


Jordan is also adapting his previous work into new areas of research, and has since created a range of new projects including new communication devices, eye-tracking cognitive assessments, and is currently working on an automated screening tool for the General Movements Assessment, to aid in early diagnosis of Cerebral Palsy and Autism in infants.

He is working with the Cerebral Palsy Alliance on technology initiatives focused on people living with cerebral palsy and related conditions. Some of his work here is available in the Inclusive Technology Series on YouTube under the channel ‘DocJordy’.

Jordan is also a professional public speaker, is on the board of the NSW Medical Technology Knowledge Hub, and the board of directors for the Australian Design Centre.

11.45 Lunch
Concurrent Sessions
Master Classes (P1-P2)
13.00 Technology Capacity Building Facilitator - Ms Liz Neville, National Manager Sector Development, NDS

How can disability support providers use technology to increase efficiencies within their business processes? This session will highlight the effective use of technology to engage and communicate with service users in the system.

13.00 Mr Marcus Harvey, Consulting Services Manger, Infoxchange

Marcus leads the consulting services team at Infoxchange, a not-for- profit social enterprise that has delivered technology for social justice for over 25 years. Infoxchange’s mission is to strengthen communities using technology to create positive social change.

In this session, Marcus will discuss the key technology choices facing disability services organisations. He will also share case studies of organisations that have made the transition and provide an overview of a new NDS program to help organisations prepare their technology for NDIS services.

13.40 Q&A
13.55 Mr Ryan Jones, Marketing Coordinator, Connecting up

Ryan Jones is the Marketing Coordinator of Connecting Up. Connecting Up is a not-for-profit organisation that provides a link between technology companies and the not-for-profit sector.

14.35 Q&A
Informed (M3)
13.00 Shifting the power balance Facilitator - Mr Martin Laverty NDIA Board
13.00 Mr Bruce Bonyhady AM, Chairman of the Board NDIA

Technology played a central role in the establishment of the NDIS through the Every Australian Counts Campaign. Now the NDIS is extending this shift in power and improving support for people with disability, their families and carers by turbocharging investment in technology.

When the scheme is fully rolled out, a billion dollars will be invested every year in technological supports and devices, and people with disability will be at the centre of this market. This will drive the value and effectiveness of NDIS funding, inform consumers, put them in control, build inclusion and create new forms of social capital.

Bruce Bonyhady the Chair of the NDIS will discuss how the NDIS intends to maximise the opportunities presented by the digital age to empower people with disabilities. What principles and levers does the Agency need so that the NDIS creates a modern, world class system of services and supports that is agile and drives innovation.

13.45 Mr Daniel Hubbell, Senior Program Manager, Accessibility at Microsoft and President of the Assistive Technology Industry Association (USA)

An international perspective

Daniel Hubbell is a Senior Program Manager and Technology Adviser with Microsoft’s Accessibility group. With a career at Microsoft spanning more than 15 years, he has worked in both the MSN and Windows product divisions focusing exclusively on Accessibility since 2006. Daniel is the current Board President for the Assistive Technology Industry Association and regularly represents both Microsoft and the broader accessibility industry on topics related to technology and people with disabilities. Daniel has a BA in Communications from San Francisco State University and was a member of this year’s grand prize winning team “OneNote for Learning” during Microsoft’s annual corporate hackathon.

14.30 Q&A
Engaged (M1-M2)
13.00 Adapting to Emerging Technologies Facilitator - Ms Marie Johnson, Technology Innovation Division, NDIA

In this session technology vendors will discuss the bridge between emerging technologies and empowering and training service providers to actively utilise and understand technology to enhance their service delivery.

13.00 Mr Miguel Carrasco, Boston Consulting Group (BCG)

BCG has a long history of working closely with governments across Australia and New Zealand. Their work is diverse, ranging from assisting government develop new policy and programs, through to organisational, operational and ICT topics.

In this presentation Miguel will discuss how service providers can prepare for the digital age and take practical steps towards business readiness for the NDIS.

13.20 Mr Anthony Brown, National Broadband Network (NBN)

In this presentation Anthony will outline how the NBN is supporting people to connect with technology.

13.40 Mr John Picot, Principal, Digital Disability Practice, Grant Thornton

NDIS Readiness

The introduction of a market-driven model to disability services is placing an increased onus on service providers to match service provision to market demand. In order to survive and prosper providers recognise the importance of providing the right services at the right price and delivering them cost effectively.

This session will assist providers by providing practical examples of:

  • Building a technology strategy to meet client needs in an NDIS enabled world
  • Matching workforce supply to market demand
  • Guiding the change process
14.00 Ms Lisa Capamagian, Corporate Development Manager, Tunstall Healthcare

New technologies, products, systems, and apps are becoming available almost daily. It can be difficult for organisations, particularly in health and community care, to work out which technologies to consider, how to go about evaluating them, and how they can be used. This presentation will offer tips for setting up successful technology trials and practical examples from some of Tunstall’s partners.

14.20 Q&A
Focused (Great Hall)
13.00 Housing and Technology Facilitator - Ms Esther-Kerr Smith, General Manger, Markets and Sector, NDIA

How can innovative housing design and technology support people to live independently in their own home, or reduce their physical support within their home?

This session will examine some exciting case studies showcasing innovative design successfully being used in communities throughout Australia and the UK.

13.00 Mr Greg Lewis, My Place

Innovative Housing

In 2013 My Place secured a Social Innovation Grant from the Western Australian government to undertake research into the costs and benefits of installing assistive technology into the homes of people with disability who were living alone or with other family members (parents, siblings or partners).

In this presentation Greg will provide an overview of current research, developments in home automation control systems, the range and cost of assistive devices and how it can impact on the individual.

13.30 Mr Tom Worsnop, Executive Manager Summer Foundation and Ms Rebecca Wood, Research Officer Summer Foundation

Housing and Technology in the 21st Century: Insights, demonstration and possibilities within a National Disability Insurance Scheme. This practical presentation will detail these new models of housing and support that are enabled by such technologies. The technology solutions implemented within the housing will be discussed.

Tenants living in these new housing models will share their experiences of technology use via digital stories.

Technology trouble-shooting and insights gathered during the development and implementation period will be detailed, as well as strategies used to understand the impact of technology from the perspective of tenants.

14.00 Ms Leanne Pearman, Western Australia Individualised Services (WAIS)

My Life, Your Life, Our Life: Developing Shared Lives.

WAIS supports a range of organisations to develop, and offer, Shared Living options . It also offers information and advice to people, families and the sector across Australia.

WAIS supports the NDIA to explore these options to ensure they are a consideration for all participants. The workshop will be co-presented by a family who have direct experience of Shared Living. Detailed discussion about, how Shared Living works, the benefits of it, and the long term economic benefits of developing living arrangements that suit individuals.

14.30 Q&A
Digital Dreams (M4)
13.00 My Digital Life with Tech Panel Facilitator - Mr Sean Fitzgerald, Director C3 Solutions

An interactive session where people with disability have the chance to describe their dreams for technological innovations that will improve their lives.

13.10 Ms Estella Jones

Estella is an eight-year-old girl from the remote community of Tennant Creek in the Northern Territory who was born with cerebral palsy.

She dreams of effective communication through technology so that she is no longer just a bystander as life happens around her. Estella and her foster carers are looking forward to exploring the possibilities that assistive technology can offer and investigating options that have till now been difficult to imagine.

 13.25 Ms Samantha Connor

Some people consider workforce qualifications and technical skills to be the most important thing when selecting staff, most people with a disability do not. Samantha shares her dream of an App that could match people with a disability to support workers who share their interests and values.

13.40 Ms Suzette Gallagher OAM

Suzette is the parent of a very successful man who has an intellectual disability. She is a believer of Natural Neighbourhood Networks and Advocacy.

Suzette has always wished that people with a disability would not have to go through the process with regular reviews, by so many different people. She believes that it could be possible, to develop ‘MY PASSPORT’, owned by the person with a disability, a digital record of how each person has progressed, since first receiving support.

13.55 Ms Cynthia Sasonko

Cynthia is getting married soon and is in the market to find a place to live. With her fiancé she started hunting for apartments a few months ago and so far the biggest issue they have come across is accessibility. Her dream is to engage with property developers and potential homeowners across Australia through technology. She wants to use technology to educate the community that universal design is cool and it is marketable to the wider community, not just for people with disability.

One day she wants to walk into a home inspection or a display home in her local area and be able to see an interactive display of a beautiful, universal-design-built houses and apartments and learn the purpose behind every design.

14.10 Mr Carl Thompson

Carl’s dream is for smart technology to replace much of the current ‘disability technology’, reducing segregation in the market and encouraging inclusion in all aspects. He believes this will also increase the desirability of smart technology and therefore increase the potential market size, encouraging competition.

Carl’s digital dream is to turn lights on and off with his voice and to dim lights, save settings and set up easy to use and edit schedules. He wants all functions of smart technology products to be accessible, not just the key features. He also wants his garage door, house door and air conditioner to be controlled from a single portable device, preferably his phone and ideally through a single app with an open source.

14.25 Ms Kate Ross

Kate would like to help raise awareness of the challenges she and others who stutter experience.

Her digital dream is an educational tool called Re-Late mate, Re-Late mate would assist people to become more aware of how difficult it can be to ‘relate’ with people comfortably when you have a stutter. The instrument could be used for a variety of training sessions, particularly employment settings, focusing on disability support staff, teachers, and professionals.

14.40 Closing remarks Mr Sean Fitzgerald
14.45 Afternoon Tea
Concurrent Sessions
Master Classes (P1-P2)
15.15 Engaging Indigenous Australians Facilitator – Mr Damian Griffis, Chief Executive Officer, First People Disability Network (FPDN)

The FPDN will examine the work currently underway and the future plans to engage and support Indigenous Australians with a disability

FPDN will provide a panel of speakers to discuss practical solution to engage and connect Indigenous Australians via social media.

15.15 Panel including First People Disability Network representative and Mr Paul Calcott, Murri Disability Advisory Network, Project Manager, Synapse
Informed (M3)
15.15 Smart Markets Facilitator - Mr Glenn Keys, Chair ICT Committee, NDIA Board

This session will focus on the E-Market place that will be rolled out across Australia to support the national scheme. The E-Market is dynamic and exciting but also evolving. It is the first of its kind for disability services and supports in Australia and internationally.

This session will enable small and large providers to learn more about the E-Market place and how it will revolutionise the way disability supports are developed and delivered and paid for in Australia.

15.15 Ms Esther Kerr-Smith,, General Manger, Markets and Sector NDIA

In this session Esther will provide a detailed outline on the NDIA’s perspective on the development of the eMarket innovations.

15.35 Mr John Baker, Partner, Ernst and Young and Ms Sinead Brophy Founder and CEO, My Support Broker (UK)

In this session John and Sinead will discuss how MySupportBroker in the UK is making it possible for people with care and support needs to live their best life.

15.55 Q&A
Engaged (M1-M2)
15.15 Technology of the Future Facilitator - Ms Berne Gibbons, Chair Australian Information Industry Association (AIIA) Health Special Interest Group and Managing Director (ANZ), Slainte Healthcare

How can organisations improve their capacity? This session will investigate support that can assist organisations assess their capacity and discover how they can improve the capacity of their organisation.

15.15 Australian Information Industry Association (AIIA)

The partnership between the NDIA and the AIIA highlights the critical role of technology and the significance of cross-industry collaboration in successfully delivering the NDIS.

The focus of the work between the NDIA and the AIIA is on building capacity, educating, strengthening relationships and increasing the understanding of new market implications among key stakeholders as the NDIS transitions to full scheme.

In this session Berne will interview three AIIA members on their vision of technology of the future to enable the NDIS ecosystem.

  1. Dr George S Margelis, Health & Life Sciences Lead, Intel Australia
  2. Mr Milton Purcell, Principal Consultant Health, NEC Australia
  3. Mr John Picot, Principal, Digital Disability Practice, Grant Thornton
15.35 Mr Damian Kasabri, Manager of Public Policy Google Australian and New Zealand

Damian will discuss latest innovation technology from Google.

15.55 Ms Rachel Slade, General Manager, Global Transactional Services, WESTPAC

As the General Manager, Global Transactional Services, Westpac Institutional Bank, Rachel has responsibility for Westpac’s Global Corporate and Institutional market leading sales, service and product teams, which span the domestic and international market.

In this presentation Rachel will share her experience in both consulting and at Westpac and discuss how electronic payments will fit within the new market landscape.

16.20 Q&A
Focused (Great Hall)
15.15 Technology for self advocacy Facilitator - Ms Sue Salthouse, Co-Chair, ACT Disability Expert Panel

How can technology and the digital world improve self-advocacy in the future? What opportunities are there to ensure choice and control?

15.15 Dr Michael Kendrick, consultant in human services and community work, Kendrick Consulting International (Canada)

Michael was formerly the former Director of the Institute for Leadership and Community Development, and more recently was the Assistant Commissioner for Program Development for the Office of Human Services in the State of Massachusetts, USA.

In this session Michael will discuss how the NDIS and technology will enable people with disabilities to obtain the same ‘good lives’ that all Australians desire.

15.35 Mr Simon Ravnbak, Director Global Research and Development, Coloplast

In this session Simon will seek to answer a number of important questions. How can innovative product design help people with disabilities make the transition from passive patients to empowered partners in making decisions about and take an active part in their care? How can products move beyond medical need to also promote quality of life, social inclusion and support individual mobilization?

15.55 Professor Susan Balandin, Inaugural Chair in Disability and Inclusion, Deakin University

Exploring barriers and potential solutions in the successful use of technology

Technology is increasingly affordable and available, yet for many people with lifelong disability (e.g., intellectual disability, cerebral palsy, autism spectrum disorder) it may fail to live up to their hopes and expectations.

Despite research that indicates that people with disability are keen to use ICT, there is still poor understanding of the supports and training needed by a range of stakeholders to get the maximum benefit from technology. This presentation draws on research from Australia, United Kingdom and Norway, to explore the barriers and potential solutions to supporting successful use of technology, a particular focus on ICT will be explored.

16.15 Q&A
Digital Dreams (M4)
15.15 My Digital Life with Tech Panel Facilitator - Mr Huy Ngyuen, CEO Enabled Development

An interactive session where people with disability have the chance to describe their dreams for technological innovations that will improve their lives.

 15.20 Ms Linda Blaik (on behalf of Ms Jen Engals)

My name is Jen, and I can’t see well.
People are amazed, when I finally do tell.
I have a dream, and it’s not to complex,
Too see underwater, which remains a big vex.

I’m a scuba diver, but not very well.
I can’t see where I’m going, and most people can tell.
I go into caves, where sharkies await,
So much so, that my friends, they call me shark bait!

A device I require, not big but waterproof,
To tell me what I see, so I don’t look like a goof.
It would whisper in my ear “sharkie closing lower right”,
So I could look on in wonder, and move out of bite and sight.

15.35 Ms Alanna Julian

Alanna would like to use technology to make new friends, her digital dream is a website called ‘Community Friends’ but known as ‘Comfriends’, a friendship chat website for people with disabilities.

The website will also have another feature called ‘Dateability’ for people with disabilities seeking a partner. A speed dating app tool where it does a search with someone in similar age or disability and interests where you can send them a chat request.

15.50 Ms Simone Stevens

Simone would like to design a new function for her wheelchair chair, the design would have a umbrella for sun and rain so she can still go out but not rely on taxis. When it's not needed on the controller setting it can be tucked away until needed.

16.05 Ms Dannielle Spokes

Danielle and her son Max would like to share their digital dream ‘I Diversity’.

16.20 Closing Remarks from Tech Panel and Mr Huy Ngyuen
16.30 Session Close
DAY 3 Thursday 29 October
8.00 Registrations, coffee and networking
Keynote Presentations
9.30 Opening remarks Professor Rhonda Galbally AO, NDIA Board Member and Principal Member of NDIA’s Independent Advisory Council

Professor Rhonda Galbally is a member of the NDIA Board and Principal Member of NDIA's Independent Advisory Council.

Professor Galbally has made a number of contributions to Australian and international social development, particularly for people with disability. From 2008-2013, Professor Galbally was the Chair of the National People with Disabilities and Carer Council. She was a member of the Independent Panel appointed to advise the Productivity Commission and Government during the Inquiry into long-term care and support for Australians with disability.  She was also a member of the former National Disability Insurance Scheme Advisory Group.  


Professor Galbally founded the Victorian Health Promotion Foundation (VicHealth) and the Australian International Health Institute, now the Nossal Institute. She was also the founding CEO of the Australian Commission for the Future and the Executive Director of the Myer Foundation and Sidney Myer Foundation, Chair of Philanthropy Australia, the Chair of the Royal Women's Hospital, and the Independent Chair of the competition policy review of medicines, poisons and chemicals.  She was the transitional CEO of the Australian National Preventive Health Agency.

Professor Galbally was awarded an Order of Australia in 1990 and the Centenary Medal in 2003, in recognition of her service to the community.  In 2012 Professor Galbally was awarded the Prime Minister’s Outstanding Achievement Award in the National Disability Awards.

9.45 Keynote address Mr Christopher Hills, Accessibility Ambassador

Christopher Hills is an ‘Accessibility Ambassador’ for Apple and, at just 19 years old, is a highly regarded video producer and editor.

Christopher relies on technology, particularly Apple’s Switch Control, an accessibility program built into iOS and OS X. He controls the software with a button located at the back of his wheelchair headrest. Tapping the button with his head allows Christopher to toggle through screens, surf the web, and edit video content at incredible speed and precision.

After uploading his "One Switch. One Head. The World." Video to YouTube in 2012, Christopher received global praise for his technical skill, which has led to work opportunities including a place on the FCPX editing team covering the 2016 Paralympics in Brazil.

10.00 Ms Sarah Herrlinger, Senior Manager, Accessibility, Apple (USA)

Sarah leads Accessibility for Apple — including Apple’s award winning VoiceOver screenreader software for people who are blind, Made for iPhone Hearing Aids, and other initiatives we create that support Apple’s culture of inclusion. At Apple, Accessibility is championed as a basic human right and influences all Apple platforms.

Since joining Apple in 2003, Sarah has served in several key Accessibility roles, including in Apple’s Education organisation, focusing on the use of Apple technology to support all learners, as well as defining the Accessibility product strategy across the Apple ecosystem.

Sarah holds a Bachelor of Arts degree from DePauw University and a Master of Business Administration from the Stanford Graduate School of Business.

10.45 Morning Tea
Concurrent Sessions
Master Classes (P3-P5)
11.15 Apple Accessibility Master Class Facilitator - Apple

Bring your Apple iPhone and iPad

Apple products are intuitive, easy to use, and come with accessible features built-in. Join the Personalisation Masterclass and find out how you can get even more out of your Apple devices by personalising the apps and customising the settings.

Join us and learn how to set up an iPhone or iPad to help with the following:

Mobility. Move more safely in the home or community by making the most of built-in apps like Apple Maps and Find My Friends, a variety of great travel apps from the App Store, or custom content created for the individual.

Communication. Explore the built-in iPhone settings that can help with reading, writing and communication.

Self-care and self-management. Learn more about Calendars, Reminders and Find My iPhone, as well as apps for therapy and scheduling that will help you organise your home and assist with independent living.

Social interaction. Find out how apps such as Messages, FaceTime, Mail and Facebook can help keep you connected with your community.

Learning. Discover a wide selection of educational apps, including iTunes U and iBooks for vocational education and training.

Social and economic participation. Learn about products and apps that can help you find meaningful employment and participate in the community.

Informed (M3)
11.15 Participant assistive technology strategy Matthew Massey Westropp – Director Assistive Technology, Markets and Sector, NDIA

What are the latest developments in the participant assistive technology strategy? In this session the agency will outline the latest news and developments in this fast moving area.

11.15 Ms Esther Kerr-Smith, General Manger, Markets and Sector, NDIA

The NDIA’s assistive technology (AT) strategy for participants is the culmination of work and consultation to design a framework for the delivery of AT under the NDIS. In this session Esther will outline the AT strategy for participants in the NDIS, along with plans for further co-design and implementation with stakeholders.

11.40 AT Panel
Robyn Chapman
Sean Fitzgerald
Graeme Smith
Chris Sparks
John Vasil
Fran Vicary
Jordan Nguyen
Sally Hunter

A panel comprising AT users, information and service providers, suppliers, innovators, researchers and allied health practitioners will discuss and answer questions on the AT strategy as well as talk about developments in this area.

Engaged (M1-M2)
11.15 Digital Transformations Facilitator - Geraldine Harwood, NDIA Board
11.15 Lisa Herrod, Digital Transformation Office, User Researcher

Lisa Herrod is widely acknowledged as an industry leader for her work with culturally and linguistically diverse communities, people with disability and other minority groups. Now a User Researcher with the Digital Transformation Office, she is looking forward to enhancing inclusive, accessible design practices in digital government.

Lisa has conducted hundreds of user research sessions for bootstrapped startups to non-profits, government, and multinational corporations across many sectors including banking, travel, online publishing and commercial enterprise. Lisa is an experience presenter after having the opportunity to talk about her work in Australia, London, New Zealand and the United States. She is also a founder of the Sydney Web Accessibility and Inclusive Design meetup.

 11.35 Mr Mark Jackson, Deputy Registrar, Australian Business Register (ABR)

As Deputy Registrar of the ABR Program, Mark has whole-of-government responsibility for a digital infrastructure that is transforming business service delivery.

In this session Mark will outline four solutions that can be used individually or collectively to provide a complete digital service delivery solution:

  • a national business identifier (Australian Business Number)
  • a whole-of-government digital credential (AUSkey)
  • a whole-of-government digital reporting infrastructure (Standard Business Reporting)
  • a data dictionary of standardised government terms and definitions (Australian Reporting Dictionary)

To keep up with digital transformation, Mark ensures the ABR Program works collaboratively with all levels of government, commercial software providers, business and industry to support a consistent user experience for Australian business across the government’s digital services landscape.

 11.55 Mr Timothy Fawcett, Executive General Manager Corporate Affairs, Cisco Systems Australia

Towards disability confidence

Becoming a disability confident organisation is an important way for employers small or large, public or private to attract and retain talented workers capable of meeting skills needs and helping to boost productivity and innovation. Cisco’s Executive General Manager for Corporate Affairs and Chair of the Australia and New Zealand Disability Awareness Network, Tim Fawcett, will outline the initiatives Cisco is taking to promote inclusion and collaboration across its workforce. Fawcett will outline the practical things employers can do to connect people, recognise the value of differences and nurture abilities to create a diverse and productive workforce. This includes supporting workers with disabilities and their families, driving education and awareness across the workforce and how corporate shared value can drive cultural change.

12.15 Q&A
Focused (Great Hall)
11.15 Participant Technologies Facilitator - Ian Maynard – Deputy CEO Operations NDIA

How will the technological future look for people with disability? This session will showcase innovation and the future possibilities for assistive technology (AT). The latest research and developments from the Australian tertiary education sector will be examined.

11.15 Mr David Hobbs, Lecturer, Medical Device Research Institute, Flinders University

David will discuss two new technologies, ‘OrbIT Gaming System’ co- designed with children with a hand impairment, and Splashboard an art program that encourages creativity, physical movement and exploration for improving physical and cognitive well-being.

11.35 Mr Greg Alchin

Greg Alchin is a usability consultant and Apple Distinguished Educator. Greg has received a string of international awards over the past 20 years for sharing his expertise around the world. In particular, Greg was awarded the New South Wales Premier’s Teachers Scholarship in Special Education in 2011 where he spent time at CAST, which focuses on Universal Design for Learning. These principles guide his practice around creating inclusive environments for all. Most recently, Greg has been invited to address the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) event on producing accessible ibooks. Greg’s most recent free book “Inclusive Design for iBooks Author” is available on the Books store. Greg’s own visual disability enables him to be an authentic accessibility ambassador who speaks from personal experience.

Greg will discuss why accessibility has to be built in at the start of any solution or strategy and by doing so will benefit everyone, not an afterthought at the end. Inclusion inspires innovation.

11.55 Dr Bridianne O’Dea, Postdoctoral Research Fellow, Black Dog Institute

Technology for Better Health

The prevalence of depression and anxiety in youth is increasing and only a small proportion of youth seek professional help. The internet and its related technology present a great opportunity to reach those in need and offer evidence-based care. In her presentation Bridianne will discuss how online programs are able to support youth in tackling their depression; improving their overall wellbeing and life satisfaction.

12.25 Q&A
Digital Dreams (M4)
11.15 Design Innovations Facilitator - Mr Glenn Keys, Chair ICT Committee, NDIA Board
11.15 RJ Wafer, Double Robotics (USA)

Double enables a revolutionary new level of interaction through remote presence.

Traditional videoconferencing is arguably the most important tool used by telecommuters today. However, however it can be difficult it can be to schedule a call or ask someone to set up a laptop for video chat.

Having your own Double means you can be free to roam around anywhere. Double takes everything you love about video calls on an iPad and puts that on a mobile base that puts the remote user in control. Your Double is always on; ready to take you anywhere you need to go.

11.35 Professor Stuart Smith, University of the Sunshine Coast

Jintronix Solution

By incorporating gaming aspects into therapy, Jintronix is changing the way patients feel about their daily exercises. They believe that the more fun you have exercising, the more motivated you will be to stay on track.

11.55 Mr Huy Nguyen and Mr Jeremy Smith, Enable Development

A number of concepts and prototypes have been developed based on ideas suggested by people with disabilities, highlighting the innovative ideas individuals have to support their lives.

The potential of new and emerging tools and technology platforms to allow rapid concept development and prototype development, to test ideas will be explored. This presentation will outline the principles and objectives of the program and discuss a number of the pilot projects already completed. Further opportunities for development will be explored along with how the program can complement existing services and the NDIS.

12.30 Lunch
Keynote Presentations
13.30 MC Mr Bruce Bonyhady AM, Chairman of the Board NDIA, welcome back to final session

Bruce Bonyhady was formerly the President of Philanthropy Australia and also formerly the Convenor of the Independent Panel appointed to advise the Productivity Commission and Government during the Inquiry into long-term care and support for Australians with disability. He is a Member of the Disability Investment Group and the Reference Group for the Pension Review. He was Deputy Chair of the National Disability Insurance Scheme Advisory Group to the Council of Australian Governments and former Chairman of Yooralla.

Bruce has also held a number of senior positions in the funds management industry and insurance industry in Australia and internationally. He is Chairman of Acadian Asset Management Australia Limited and a Director of Dexus Wholesale Property Limited. His former roles include senior positions in the funds management industry, including Managing Director of ANZ Investments and Executive Vice President at BT Funds Management. His earlier career was as an economist and econometrician in the private sector and the Commonwealth Treasury.

He is the father of three adult sons two of whom have disabilities. Bruce was appointed as a member of the Order of Australia in 2010 for services to people with disabilities, their families and carers and to the community.

13.40 Dr Mark Sagar, Director of Laboratory for Animate Technologies, University of Auckland (NZ)

Mark will speak about the work the University of Auckland is doing in creating interactive autonomously animated systems which will help define the next generation of human-computer interaction and facial animation.

His pioneering work in computer-generated faces was recognised with two consecutive Oscars at the 2010 and 2011 Sci-tech awards, a branch of the Academy Awards that recognises movie science and technological achievements. He was involved with the creation of technology for the digital characters in blockbuster movies such as: Avatar, King Kong, and Spiderman 2.

14.15 Mr Bruce Bonyhady AM, Chairman of the Board NDIA, closing remarks
14.30 Session Close